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KLM Launches New AR Service To Help Passengers Check The Size Of Their Hand Baggage

As immersive technology become more common across a number of industry’s one that is seeing rapid adoption is that of the aerospace industry. Earlier this week KLM Royal Dutch Airlines announced that they have launched a new augmented reality (AR) app that allows passengers a way to check if their hand baggage is the correct size, before even leaving their own home.

As reported by gtp headlines, the app allows anyone with a compatible mobile device to see if their hand baggage is within the permitted dimensions by comparing it to a virtual KLM suitcase. Thanks to the technology being used a user is able to quickly place the virtual suitcase down and then begin interacting with it in the real-world to check that their baggage is the correct size. Once again, all of this can be done at home before even arriving at the airport where it would then be to late to do anything about it. 

“By offering this service, we are placing the needs of our customers first. We also continue to be pioneers of innovation in our passengers’ best interests,” Air France, KLM Senior Vice President Digital Pieter Groeneveld said in a statement.

KLM AR hand baggage

The new AR hand baggage check has been added to the already existing functionalities of the KLM App which including up-to-date flight information; flight booking facilities; online check in; downloading of boarding passes or reserving specific seats. Now with the new AR hand baggage check features, the KLM App is the one stop shop for passengers looking to travel with the airline. The app was also recently launched in the Airport Map, which is a digital map of around 24 different airports which enables passengers an easier way to navigate the busy locations.

This follows on from KLM revealing earlier in the month that it was investigating possible risks of using virtual reality (VR) on flights. This research was carried out by the Dutch aerospace research centre NLR and features over 40 employees volunteering to act in the tests which were carried out over a two-day period. You can see more about the research here.

The AR hand baggage feature is now available as part of the KLM app which you can download on iOS. VRFocus will be sure to bring you all the latest on KLM’s AR and VR ventures in the future so stay tuned for more.